Credit Control Jobs

Credit Controller5 days a week in office Based in Hinckley Are you a bright, confident, and positive individual with a passion for delivering exceptional service? We're looking for a Credit Controller to play a crucial role in supporting cash collection efforts for our client. Why This Role?As the first point of contact for clients, you'll thrive in a fast-paced environment, resolving issues with a pragmatic and customer focussed approach. Your will be responsible for hitting collection targets while maintaining excellent relationships with clients. This is predominantly a phone-based role so outstanding communication skills are key. What You'll Do: * Engage with clients about their overdue accounts. * Resolve payment and service queries, primarily via telephone. * Own client service issues, identifying root causes and providing effective solutions. * Navigate client databases to investigate and respond accurately. * Deliver 'Super Service' in all client interactions. * Process debit/credit card payments. * Collaborate with the local team to streamline client accounts and internal processes. * Prepare comprehensive case histories when further action is required. What You Bring: * Strong client service skills, focusing on rapport building and issue resolution. * Excellent verbal and written communication abilities. * High attention to detail with strong administration skills. * Ability to multi-task and work efficiently under tight deadlines while maintaining superior customer service. 48472CHINDMANJ

Credit Controller5 days a week in office Based in Manchester City Are you a bright, confident, and positive individual with a passion for delivering exceptional service? We're looking for an experienced Credit Controller to play a crucial role in supporting cash collection efforts for our client. Why This Role?As the first point of contact for clients, you'll thrive in a fast-paced environment, resolving issues with a pragmatic and commercial approach. Your focus will be on hitting collection targets while maintaining excellent relationships with clients. This is predominantly a phone-based role so outstanding communication skills are key. What You'll Do: * Engage with clients about their overdue accounts. * Resolve payment and service queries, primarily via telephone. * Own client service issues, identifying root causes and providing effective solutions. * Navigate client databases to investigate and respond accurately. * Deliver 'Super Service' in all client interactions. * Process debit/credit card payments. * Collaborate with the local team to streamline client accounts and internal processes. * Prepare comprehensive case histories when further action is required. What You Bring: * Strong client service skills, focusing on rapport building and issue resolution. * Excellent verbal and written communication abilities. * High attention to detail with strong administration skills. * Ability to multi-task and work efficiently under tight deadlines while maintaining superior customer service. 48467CHINDMANJ

Revenue Controller looking for your next Project role in a fast pace environment?I am seeking an revenue controller who will be able to assist a project within a public sector client using CIVICA system. Accountabilities * Communicate with taxpayers and other interested persons, predominantly by telephone, to identify occupiers, owners for liabilities, discounts and disregards. * To facilitate payment of Council Tax by ensuring that demand notices and other documentation are issued to tax payers as appropriate. Implement methods of payment, refunds and other transactions as necessary. * Serve various legal notices and invoices for all debt types, implementing payment agreements and take appropriate action for collection and recovery in accordance with guidelines, taking ownership of monitoring accounts and payment arrangements. * Ensure that appropriate methods of enforcement and sanctions are pursued, having regard to the means and circumstances of debtors, ensuring that due regard is taken in vulnerable cases. * Ensure that appropriate methods of enforcement and sanctions are pursued, having regard to the means and circumstances of debtors, ensuring that due regard is taken in vulnerable cases. * Maintain knowledge of Council Tax and Benefits legislation, including debt collection, enforcement and insolvency law, ensuring that processes and decisions apply in accordance with law and policy guidelines. * To represent the council in court hearings for all debt types. * Ensure that communications with DWP through the Customer Information System (CIS) or its equivalent are properly implemented and undertaken by the relevant staff in accordance with agreed procedures. * To identify cases of hardship or other circumstances where a debt may be irrecoverable and to make recommendations for write-offs, referring debtors to local welfare benefits and debt counselling groups where appropriate. * Liaise with other staff as appropriate in relation to the collection and enforcement of all debt types owed to the Council. * Liaise with enforcement agents, the Police, Courts and with other external collection and enforcement agents to seek to obtain prompt and correct settlement of debts. * To liaise with all internal and external partners as required. The Experience You Will Bring * Demonstrable experience of working in a recovery section or in a similar environment dealing with the collection of various debt types * A good working knowledge of Council Tax and NNDR law and procedures * Experience of customer/public contact demonstrating good communication and interpersonal skills * Experience of accurately maintaining and interpreting personal and financial data * Experience of using office information systems, specifically CIVICA 48461LHINDCC

Portfolio Credit Control are working with a Global recognised Executive Search Firm to recruit a Credit Control Manager that can also oversee the Sales Ledger on a 12m FTC that is paying up to £50,000, you'll be overseeing a Team of 3, 1 being Junior. The role would ideally be based in London or Birmingham - with a working arrangement of 2 days in the office and 3 days WFH, also 1 anchor day per month where Teams will meet up. The UK-based finance team is fully responsible for the financial management of the UK business and has recently assumed control of the US operations. They are looking for a candidate that has a strong professional personality, who is able to build relationships across the business internally liaising with Consultants and Executive Assistants to enable the effective escalation of issues, ensuring clients are treated with respect and issues are resolved timely and appropriately.Responsibilities * Manage the downloading and actioning of the weekly debtor's report into Excel * Manage the commercial credit control ledger (approx. 300 clients with a value of £8m over 20+ Practices) * Managing the credit control team and all output * Contacting clients to confirm payment of invoices via telephone & email * Interact with EAs/support staff to educate them on processes and assist with reviewing debtors regularly * Manage and or escalate bad debt provisions where appropriate * Keep accurate notes of conversations held with clients/consultants * Always ensure the implementation of credit policy * Utilise finance packages to ensure the accuracy of data * Investigation into queries/payment issues using various resources * Provide analysis and KPIs regarding debtors, report on invoices paid * Work closely and effectively with the Sales Ledger team * Escalate queries and client issues to the appropriate person(s) where required * Set follow-up dates for the diary to review the account, as necessary * Manage your teams to ensure productive and correct output The Individual Knowledge * Demonstrable experience in credit control management * Experience working in Recruitment/Professional Services background (preferred but not essential) * Advanced IT skills, Microsoft 365 and expert Excel skills * Experience managing a small team Skills * Excellent communication and writing skills * Stakeholder management and relationship-building skills * Strong problem-solving skills * Collaborative approach * Can think strategically whilst being hands-on * Team player * Proactive * Democratic management style Ability * Solutions oriented * Completer finisher * Pace and energy * Detail oriented * Results driven * Organised multitasker Benefits * Benefits are for employees and LLP members who have passed their 3-month probationary period. * Simplyhealth Plan * My Wellbeing * Employee Assistance Programme (available from the first day of employment) * Group Company Pension - Company contributes 5%, employees 3% * Work-from-home allowance (for contracts of 1 years plus) * Give As You Earn * Volunteering Day * Holidays (accruable from the start date) * Full year: 25 days holiday + 3 gift days for the Christmas closure + national bank holidays…

Portfolio Credit Control are working with a Global recognised Executive Search Firm to recruit a Credit Control Manager that can also oversee the Sales Ledger on a 12m FTC that is paying up to £50,000, you'll be overseeing a Team of 3, 1 being Junior. The role would ideally be based in London or Birmingham - with a working arrangement of 2 days in the office and 3 days WFH, also 1 anchor day per month where Teams will meet up. The UK-based finance team is fully responsible for the financial management of the UK business and has recently assumed control of the US operations. They are looking for a candidate that has a strong professional personality, who is able to build relationships across the business internally liaising with Consultants and Executive Assistants to enable the effective escalation of issues, ensuring clients are treated with respect and issues are resolved timely and appropriately. Responsibilities * Manage the downloading and actioning of the weekly debtor's report into Excel * Manage the commercial credit control ledger (approx. 300 clients with a value of £8m over 20+ Practices) * Managing the credit control team and all output * Contacting clients to confirm payment of invoices via telephone & email * Interact with EAs/support staff to educate them on processes and assist with reviewing debtors regularly * Manage and or escalate bad debt provisions where appropriate * Keep accurate notes of conversations held with clients/consultants * Always ensure the implementation of credit policy * Utilise finance packages to ensure the accuracy of data * Investigation into queries/payment issues using various resources * Provide analysis and KPIs regarding debtors, report on invoices paid * Work closely and effectively with the Sales Ledger team * Escalate queries and client issues to the appropriate person(s) where required * Set follow-up dates for the diary to review the account, as necessary * Manage your teams to ensure productive and correct output The Individual Knowledge * Demonstrable experience in credit control management * Experience working in Recruitment/Professional Services background (preferred but not essential) * Advanced IT skills, Microsoft 365 and expert Excel skills * Experience managing a small team Skills * Excellent communication and writing skills * Stakeholder management and relationship-building skills * Strong problem-solving skills * Collaborative approach * Can think strategically whilst being hands-on * Team player * Proactive * Democratic management style Ability * Solutions oriented * Completer finisher * Pace and energy * Detail oriented * Results driven * Organised multitasker Benefits * Benefits are for employees and LLP members who have passed their 3-month probationary period. * Simplyhealth Plan * My Wellbeing * Employee Assistance Programme (available from the first day of employment) * Group Company Pension - Company contributes 5%, employees 3% * Work-from-home allowance (for contracts of 1 years plus) * Give As You Earn * Volunteering Day * Holidays (accruable from the start date) * Full year: 25 days holiday + 3 gift days for the Christmas closure + national bank…

Exciting news! 🚀 Portfolio Credit Control are partnered with an innovative, growing fintech business who are looking to add to the finance family! With a high volume, fast paced environment there is a need to strengthen the team with an Accounts Payable Assistant. Responsibilities * Management of the accounts payable inbox including invoice approvals and upload of invoices into the accounts payable ledger. * Responsible for liaising with both suppliers and department heads on invoice and payment queries. * Preparation of the payment run including review of invoices, supplier accounts and collating the payment run file to be reviewed by management. * Regular bank allocation postings in multiple currencies, ensuring all banks are reconciled on a weekly and monthly basis. * Preparation of staff expenses including review of receipts and payments. * Monthly credit card uploads into Netsuite and reconciliations. * Liaising with the collections and customer service teams to prepare weekly customer refunds schedule. * Ensuring the correct VAT treatment of supplier invoices including reverse charge transactions. * Raising regular sales invoices and liaising with both customers and the Sales team to ensure prompt cash collection. * Other ad hoc duties required from time to time in order to assist the smooth running of the department and to provide additional assistance to the finance team The ideal candidate * The ideal candidate would have previous AP experience in a fast paced, dynamic environment. * Previous AR experience is desirable but not essential. * Excellent communicator who is comfortable in liaising with suppliers and management. * Ability to prioritise tasks and manage multiple workstreams. * Great team player working within the Finance function. * Understanding of UK VAT rules including reverse charge. * Netsuite experience is desirable but not essential. * Willingness to learn new skills and be part of an exciting journey ahead Salary/Benefits * £35,000 - £40,000 * Hybrid Working 3 days in the office * Pension Contribution * Private Medical Insurance * Casual dress code * Work related social events * Free fruit, snacks, and refreshments in the office Sound of interest! Reach out to Brandon directly. 48348BRINDCC

Are you a Finance Assistant who loves using Oracle system?I have an interim role with a charity based in Watford, they are looking for a temp Finance Assistant to join the team required 1 day (Wednesdays) in the office Responsibilities: * Processing high volumes of supplier invoices using Oracle * Generating and checking reports and running supplier payments * Dealing with Supplier email enquiries calls and emails, managing the accounts payable inbox * Run supplier statement reconciliation, ensuring all invoices are paid inline with payment terms Benefits * Hybrid working - 1 day in office This role is to start asap or on a short notice period , please apply with most up to date CV profile. 48339LHINDCC

Are you looking for your next role in Accounts Payable for a growing forward-thinking business who believe heavily in upskilling their workforce? I am working exclusively with a construction business in Central London who are currently looking to expand their accounts payable team offering a Temp to Perm contract. Responsibilities: * Processing high volumes of supplier invoices using Sage 200 * Generating and checking reports and running supplier payments * Dealing with Supplier email enquiries calls and emails, managing the accounts payable inbox * Run supplier statement reconciliation, ensuring all invoices are paid inline with payment terms Benefits * Hybrid working * Study support * Competitive salary * Exciting fun culture with regular team events * Supportive structure to enable growth and promotions This role is to start asap or on a short notice period , please apply with most up to date CV profile. 48323LHINDCC