Permanent Credit Control Jobs
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Portfolio Credit Control are currently partnered with a well-established and reputable Manufacturing company who are looking to strengthen the finance function with an experienced Management Accountant based in their Essex branch This business offers longevity, stability as well as a competitive salary and bonus structure. Key Accountabilities * Understand the reporting requirements of the business. * Work with management to devise new or enhanced systems and work processes designed to reduce or eliminate inefficiencies, reduce costs, and improve our competitive edge * Study and model business processes and operating procedures in search of ways to improve an organisation's operational efficiency and achieve better performance. * Own month-end, year-end, and budget process. * Create and maintain operational KPI reporting pack. * Discover, critically assess, and provide imaginative outcomes for user needs * Using data, identify process improvement opportunities supported by recommendations for alternative solutions. * Engage with IT to facilitate reporting design, development, and integration. * Finance aid for any system implementations.Key Deliverables * Own Issue and manage the daily/weekly/monthly/quarterly reporting cadence. * Own Issue the operations KPI pack. * Own Aid Issue stock reporting and manage aged stock. * Aid Product profitability reporting * Financial reporting packs providing flexibility and adaptability based on intelligent use of data. * Maintain and adapt internal reporting helping provide business assurance. * Ad hoc reporting to meet the needs of the business INDCC48879BR
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Portfolio Credit Control are currently partnered with a well-established and reputable Manufacturing company who are looking to strengthen the Credit Control function with an experienced Credit Controller based in their surrey branch. This business offers longevity, stability as well as a competitive salary and bonus structure. KEY RESPONSIBILITIES * To assess all new account applications * To maintain all customer credit limits in line with Company policy and customer purchasing requirements. Including monthly review of £10k plus customers. * Ensure yearly financial review is logged and maintained on customers trading above a given level * Collection of debts within assigned credit terms and achievement of individual & department targets and the keeping of meticulous records & review dates via a customer diary system * Listening to the financial issues of customers and making sound commercial arrangements for payment plans * To process any credit held orders and contact sales / customers where necessary in a timely & commercial manner * Reconciliation of monies received in line with customer remittances. * To record and manage all customer queries and disputed invoices. * Assist in the management and responses to the central Credit Control email address * To ensure customer database is accurate and up to date along with the filing and maintenance of relevant associated filing. * To refer accounts, where appropriate for litigation * To ensure maximum efficiency of the Aged Debt by liaising with local branches within Vink, including a monthly meeting with each Business Manager via telephone or face to face * To visit customers where necessary to ensure smooth running of the account / build relationships and to aid credit assessment * Regular visits to assigned branches and attendance of quarterly meetings held by Group Credit Manager and bimonthly ledger reviews with Team Leader * Ad hoc duties as assigned by the Group Credit Manager / Assistant Credit Manager / Team Leader Please contact Brandon to discuss the finer details - 02076503199
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Credit Controller Greater Manchester
Permanent £24,000 - £26,000 Per Annum
Ref: 48467CHR2 Credit Control
Credit Controller5 days a week in office Based in Manchester City Are you a bright, confident, and positive individual with a passion for delivering exceptional service? We're looking for an experienced Credit Controller to play a crucial role in supporting cash collection efforts for our client. Why This Role?As the first point of contact for clients, you'll thrive in a fast-paced environment, resolving issues with a pragmatic and commercial approach. Your focus will be on hitting collection targets while maintaining excellent relationships with clients. This is predominantly a phone-based role so outstanding communication skills are key. What You'll Do: * Engage with clients about their overdue accounts. * Resolve payment and service queries, primarily via telephone. * Own client service issues, identifying root causes and providing effective solutions. * Navigate client databases to investigate and respond accurately. * Deliver 'Super Service' in all client interactions. * Process debit/credit card payments. * Collaborate with the local team to streamline client accounts and internal processes. * Prepare comprehensive case histories when further action is required. What You Bring: * Strong client service skills, focusing on rapport building and issue resolution. * Excellent verbal and written communication abilities. * High attention to detail with strong administration skills. * Ability to multi-task and work efficiently under tight deadlines while maintaining superior customer service. 48467CHR2INDMANJ
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Portfolio Credit Control are currently partnered with a well-established FMCG business who after continuous growth are looking to strengthen the Credit function. This well established business is massive on staff retention and internal development and progression. If you are 1-2 years into your Credit Control career and want to take that next step, look no further!Duties and Responsibilities * Responsible for managing the allocation of cash receipts for your allocated ledger. * Consistently reaches out to their respective customers to discuss ongoing improvements in the communication required to ensure prompt payment from our major accounts. * Reporting on a regular basis to the Credit Control Manager on the position of the assigned sale ledger and problem accounts and discussing the course of any action where applicable. * Oversee the opening on new customer accounts and ensuring that all departments are chased for correct information. * Create, initiate, and promote new ideas and processes. * Proactively contacting customers (primarily) by phone and (secondarily) by email to chase any outstanding monies and to deal with any customer queries. * Managing the process to ensure customers have received invoices which have been accurately raised and distributed in a timely manner * Creating and maintaining customers' accounts and running credit checks on existing and new customers. * Knowing and understanding the processes of Electronic Data Interchange (EDI) invoicing and ensuring resolution of all errors and queries received. * Assisting in the refining of the existing processes and procedures to help maximise the cash collection. * Build and maintain strong working relationships, both internally and externally ensuring high standards of service are always provided. * Can structure and plan all responsibilities to ensure the most efficient use of time and efforts. * Handle disputed accounts and negotiate with clients to bring payment in line with terms. * Undertake other ad hoc duties as directed by the Credit Manager 48561BRR2INDCC
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Credit Controller Cambridgeshire
Permanent £25,000 - £27,000 Per Annum
Ref: 48471BRR2 Credit Control
Portfolio Credit Control are currently partnered with a reputable business who are heavily investing into the Credit Function. We are currently recruiting for a Credit Controller to join the successful team who pride itself with a flexible approach to promote a healthy work/life balance. * Salary - Up to £27,000 * Hybrid Working - 4 days from home, 1 day office based (Cambridge) * Private Medical * Discretionary Bonus Scheme About The RoleThis role demands advanced credit control expertise and the ability to navigate complex financial environments. You'll manage a diverse, high-value portfolio spanning multiple countries and industries, applying innovative strategies to optimize cash flow.Working closely with internal teams and external stakeholders, you'll handle credit checks, analyse financial data, and ensure compliance with legal, audit, and credit insurance requirements. Other key accountabilities will be, but not limited to: * Prepare and maintain monthly aged debtor/credit reports in line with deadlines. * Follow up on unpaid invoices via phone and email. * Address and resolve internal and external queries promptly. * Keep detailed, up-to-date notes on customer accounts. * Send invoices and statements upon customer request. About You * With proven experience in international credit control, you excel in managing complex portfolios with high financial stakes. * You have a strong technical background, including SAP expertise and intermediate Excel skills, and thrive in intricate global environments where attention to detail and strategic thinking are essential. * Studying for or qualified with CICM is a plus. Strong Maths and English qualifications, you will possess a confident telephone manner and understand the customer needs. * A positive influence on the team and the wider business, you will have an attention to detail and willingness to learn. 48471BRR2INDCC
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Finance Graduate - Customer Service London
Permanent £25,000 - £26,000 Per Annum
Ref: 47342BRR2 Credit Control
Portfolio Credit Control are currently partnered with an ever-growing, well-established professional services business who have a global presence. We are currently looking to strengthen the credit control function with a customer service driven individual who has a keen interest in a long-term career within Credit Control! Graduate - Customer ServicePermanent - Office Based£25,000 - 26,000 Reporting directly into the Credit Control Manager, the credit controller will be a part of a busy credit control team that is responsible for cash collection and ledger administration of a portfolio of circa £5m over several hundred clients.This role will be suitable for a person that is able to remain calm under pressure in a fast-paced environment, has a great attention to detail and methodical approach in resolving issues. These are very exciting times to join the business as it is currently going through a massive phase of transition and growth. Day to Day Responsibilities * Contacting clients in relation to their overdue accounts, payment and service queries via telephone and email. * Deal with all incoming invoice and payment correspondence including calls, emails and other correspondence and resolving their queries regarding, updating the notes on internal systems to ensure we keep accurate and timely records. * Liaising with internal departments to ensure client queries regarding outstanding invoices are successfully resolved. * Complete account adjustments where required. * To hand over files for Litigation when the collection opportunities are exhausted with a full case history, liaising daily with the central litigation function. * Making Client Experience aware of any complaints, cancellations or action pointsSkills and Qualifications * Excellent communication skills * Attention to detail, can-do attitude and willingness to learn and work in a fast-paced environment * Previous experience working in a finance function advantageous * Team player and willingness to learn * Salesforce and / or Access Dimensions experience will be advantageous but not essential as full training will be provided If you would like to discuss this role in further, please apply directly or speak with Brandon. 47342BRR2INDCC