Credit Control In Ontario Jobs
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Credit Control Manager / Sales Ledger Birmingham
Permanent £45,000 - £50,000 Per Annum
Ref: 48273BR1 Credit Control
Portfolio Credit Control are working with a Global recognised Executive Search Firm to recruit a Credit Control Manager that can also oversee the Sales Ledger on a 12m FTC that is paying up to £50,000, you'll be overseeing a Team of 3, 1 being Junior. The role would ideally be based in London or Birmingham - with a working arrangement of 2 days in the office and 3 days WFH, also 1 anchor day per month where Teams will meet up. The UK-based finance team is fully responsible for the financial management of the UK business and has recently assumed control of the US operations. They are looking for a candidate that has a strong professional personality, who is able to build relationships across the business internally liaising with Consultants and Executive Assistants to enable the effective escalation of issues, ensuring clients are treated with respect and issues are resolved timely and appropriately. Responsibilities * Manage the downloading and actioning of the weekly debtor's report into Excel * Manage the commercial credit control ledger (approx. 300 clients with a value of £8m over 20+ Practices) * Managing the credit control team and all output * Contacting clients to confirm payment of invoices via telephone & email * Interact with EAs/support staff to educate them on processes and assist with reviewing debtors regularly * Manage and or escalate bad debt provisions where appropriate * Keep accurate notes of conversations held with clients/consultants * Always ensure the implementation of credit policy * Utilise finance packages to ensure the accuracy of data * Investigation into queries/payment issues using various resources * Provide analysis and KPIs regarding debtors, report on invoices paid * Work closely and effectively with the Sales Ledger team * Escalate queries and client issues to the appropriate person(s) where required * Set follow-up dates for the diary to review the account, as necessary * Manage your teams to ensure productive and correct output The Individual Knowledge * Demonstrable experience in credit control management * Experience working in Recruitment/Professional Services background (preferred but not essential) * Advanced IT skills, Microsoft 365 and expert Excel skills * Experience managing a small team Skills * Excellent communication and writing skills * Stakeholder management and relationship-building skills * Strong problem-solving skills * Collaborative approach * Can think strategically whilst being hands-on * Team player * Proactive * Democratic management style Ability * Solutions oriented * Completer finisher * Pace and energy * Detail oriented * Results driven * Organised multitasker Benefits * Benefits are for employees and LLP members who have passed their 3-month probationary period. * Simplyhealth Plan * My Wellbeing * Employee Assistance Programme (available from the first day of employment) * Group Company Pension - Company contributes 5%, employees 3% * Work-from-home allowance (for contracts of 1 years plus) * Give As You Earn * Volunteering Day * Holidays (accruable from the start date) * Full year: 25 days holiday + 3 gift days for the Christmas closure + national bank…
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Credit Control Manager / Sales Ledger London
Permanent £45,000 - £50,000 Per Annum
Ref: 48273BR2 Credit Control
Portfolio Credit Control are working with a Global recognised Executive Search Firm to recruit a Credit Control Manager that can also oversee the Sales Ledger on a 12m FTC that is paying up to £50,000, you'll be overseeing a Team of 3, 1 being Junior. The role would ideally be based in London or Birmingham - with a working arrangement of 2 days in the office and 3 days WFH, also 1 anchor day per month where Teams will meet up. The UK-based finance team is fully responsible for the financial management of the UK business and has recently assumed control of the US operations. They are looking for a candidate that has a strong professional personality, who is able to build relationships across the business internally liaising with Consultants and Executive Assistants to enable the effective escalation of issues, ensuring clients are treated with respect and issues are resolved timely and appropriately.Responsibilities * Manage the downloading and actioning of the weekly debtor's report into Excel * Manage the commercial credit control ledger (approx. 300 clients with a value of £8m over 20+ Practices) * Managing the credit control team and all output * Contacting clients to confirm payment of invoices via telephone & email * Interact with EAs/support staff to educate them on processes and assist with reviewing debtors regularly * Manage and or escalate bad debt provisions where appropriate * Keep accurate notes of conversations held with clients/consultants * Always ensure the implementation of credit policy * Utilise finance packages to ensure the accuracy of data * Investigation into queries/payment issues using various resources * Provide analysis and KPIs regarding debtors, report on invoices paid * Work closely and effectively with the Sales Ledger team * Escalate queries and client issues to the appropriate person(s) where required * Set follow-up dates for the diary to review the account, as necessary * Manage your teams to ensure productive and correct output The Individual Knowledge * Demonstrable experience in credit control management * Experience working in Recruitment/Professional Services background (preferred but not essential) * Advanced IT skills, Microsoft 365 and expert Excel skills * Experience managing a small team Skills * Excellent communication and writing skills * Stakeholder management and relationship-building skills * Strong problem-solving skills * Collaborative approach * Can think strategically whilst being hands-on * Team player * Proactive * Democratic management style Ability * Solutions oriented * Completer finisher * Pace and energy * Detail oriented * Results driven * Organised multitasker Benefits * Benefits are for employees and LLP members who have passed their 3-month probationary period. * Simplyhealth Plan * My Wellbeing * Employee Assistance Programme (available from the first day of employment) * Group Company Pension - Company contributes 5%, employees 3% * Work-from-home allowance (for contracts of 1 years plus) * Give As You Earn * Volunteering Day * Holidays (accruable from the start date) * Full year: 25 days holiday + 3 gift days for the Christmas closure + national bank holidays…
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Accounts Receivable Implementation Specialist Essex
Temporary £20 - £25 Per Hour
Ref: 48461LH Credit Control
Revenue Controller looking for your next Project role in a fast pace environment?I am seeking an revenue controller who will be able to assist a project within a public sector client using CIVICA system. Accountabilities * Communicate with taxpayers and other interested persons, predominantly by telephone, to identify occupiers, owners for liabilities, discounts and disregards. * To facilitate payment of Council Tax by ensuring that demand notices and other documentation are issued to tax payers as appropriate. Implement methods of payment, refunds and other transactions as necessary. * Serve various legal notices and invoices for all debt types, implementing payment agreements and take appropriate action for collection and recovery in accordance with guidelines, taking ownership of monitoring accounts and payment arrangements. * Ensure that appropriate methods of enforcement and sanctions are pursued, having regard to the means and circumstances of debtors, ensuring that due regard is taken in vulnerable cases. * Ensure that appropriate methods of enforcement and sanctions are pursued, having regard to the means and circumstances of debtors, ensuring that due regard is taken in vulnerable cases. * Maintain knowledge of Council Tax and Benefits legislation, including debt collection, enforcement and insolvency law, ensuring that processes and decisions apply in accordance with law and policy guidelines. * To represent the council in court hearings for all debt types. * Ensure that communications with DWP through the Customer Information System (CIS) or its equivalent are properly implemented and undertaken by the relevant staff in accordance with agreed procedures. * To identify cases of hardship or other circumstances where a debt may be irrecoverable and to make recommendations for write-offs, referring debtors to local welfare benefits and debt counselling groups where appropriate. * Liaise with other staff as appropriate in relation to the collection and enforcement of all debt types owed to the Council. * Liaise with enforcement agents, the Police, Courts and with other external collection and enforcement agents to seek to obtain prompt and correct settlement of debts. * To liaise with all internal and external partners as required. The Experience You Will Bring * Demonstrable experience of working in a recovery section or in a similar environment dealing with the collection of various debt types * A good working knowledge of Council Tax and NNDR law and procedures * Experience of customer/public contact demonstrating good communication and interpersonal skills * Experience of accurately maintaining and interpreting personal and financial data * Experience of using office information systems, specifically CIVICA 48461LHINDCC
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Credit Controller Greater Manchester
Permanent £24,000 - £26,000 Per Annum
Ref: 48467CH Credit Control
Credit Controller5 days a week in office Based in Manchester City Are you a bright, confident, and positive individual with a passion for delivering exceptional service? We're looking for an experienced Credit Controller to play a crucial role in supporting cash collection efforts for our client. Why This Role?As the first point of contact for clients, you'll thrive in a fast-paced environment, resolving issues with a pragmatic and commercial approach. Your focus will be on hitting collection targets while maintaining excellent relationships with clients. This is predominantly a phone-based role so outstanding communication skills are key. What You'll Do: * Engage with clients about their overdue accounts. * Resolve payment and service queries, primarily via telephone. * Own client service issues, identifying root causes and providing effective solutions. * Navigate client databases to investigate and respond accurately. * Deliver 'Super Service' in all client interactions. * Process debit/credit card payments. * Collaborate with the local team to streamline client accounts and internal processes. * Prepare comprehensive case histories when further action is required. What You Bring: * Strong client service skills, focusing on rapport building and issue resolution. * Excellent verbal and written communication abilities. * High attention to detail with strong administration skills. * Ability to multi-task and work efficiently under tight deadlines while maintaining superior customer service. 48467CHINDMANJ
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Credit Controller5 days a week in office Based in Hinckley Are you a bright, confident, and positive individual with a passion for delivering exceptional service? We're looking for a Credit Controller to play a crucial role in supporting cash collection efforts for our client. Why This Role?As the first point of contact for clients, you'll thrive in a fast-paced environment, resolving issues with a pragmatic and customer focussed approach. Your will be responsible for hitting collection targets while maintaining excellent relationships with clients. This is predominantly a phone-based role so outstanding communication skills are key. What You'll Do: * Engage with clients about their overdue accounts. * Resolve payment and service queries, primarily via telephone. * Own client service issues, identifying root causes and providing effective solutions. * Navigate client databases to investigate and respond accurately. * Deliver 'Super Service' in all client interactions. * Process debit/credit card payments. * Collaborate with the local team to streamline client accounts and internal processes. * Prepare comprehensive case histories when further action is required. What You Bring: * Strong client service skills, focusing on rapport building and issue resolution. * Excellent verbal and written communication abilities. * High attention to detail with strong administration skills. * Ability to multi-task and work efficiently under tight deadlines while maintaining superior customer service. 48472CHINDMANJ
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Revenue Controller looking for your next Project role in a fast pace environment?I am seeking an revenue controller who will be able to assist a project within a public sector client using CIVICA system. Accountabilities * Communicate with taxpayers and other interested persons, predominantly by telephone, to identify occupiers, owners for liabilities, discounts and disregards. * To facilitate payment of Council Tax by ensuring that demand notices and other documentation are issued to tax payers as appropriate. Implement methods of payment, refunds and other transactions as necessary. * Serve various legal notices and invoices for all debt types, implementing payment agreements and take appropriate action for collection and recovery in accordance with guidelines, taking ownership of monitoring accounts and payment arrangements. * Ensure that appropriate methods of enforcement and sanctions are pursued, having regard to the means and circumstances of debtors, ensuring that due regard is taken in vulnerable cases. * Ensure that appropriate methods of enforcement and sanctions are pursued, having regard to the means and circumstances of debtors, ensuring that due regard is taken in vulnerable cases. * Maintain knowledge of Council Tax and Benefits legislation, including debt collection, enforcement and insolvency law, ensuring that processes and decisions apply in accordance with law and policy guidelines. * To represent the council in court hearings for all debt types. * Ensure that communications with DWP through the Customer Information System (CIS) or its equivalent are properly implemented and undertaken by the relevant staff in accordance with agreed procedures. * To identify cases of hardship or other circumstances where a debt may be irrecoverable and to make recommendations for write-offs, referring debtors to local welfare benefits and debt counselling groups where appropriate. * Liaise with other staff as appropriate in relation to the collection and enforcement of all debt types owed to the Council. * Liaise with enforcement agents, the Police, Courts and with other external collection and enforcement agents to seek to obtain prompt and correct settlement of debts. * To liaise with all internal and external partners as required. The Experience You Will Bring * Demonstrable experience of working in a recovery section or in a similar environment dealing with the collection of various debt types * A good working knowledge of Council Tax and NNDR law and procedures * Experience of customer/public contact demonstrating good communication and interpersonal skills * Experience of accurately maintaining and interpreting personal and financial data * Experience of using office information systems, specifically CIVICA 48461LHINDCC
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Complaints Handler Leicestershire
Permanent £23,000 - £24,000 Per Annum
Ref: 48472CHR Credit Control
Complaints Handler5 days a week in office Based in Hinckley Are you a bright, confident, and positive individual with a passion for delivering exceptional service? We're looking for a Complaints Handler to play a crucial role in supporting cash collection efforts for our client. Why This Role?As the first point of contact for clients, you'll thrive in a fast-paced environment, resolving issues with a pragmatic and customer focussed approach. Your will be responsible for hitting cash collection targets while maintaining excellent relationships with clients. This is predominantly a phone-based role so outstanding communication skills are key. What You'll Do: * Engage with clients about their overdue accounts. * Resolve payment and service queries, primarily via telephone. * Own client service issues, identifying root causes and providing effective solutions. * Navigate client databases to investigate and respond accurately. * Deliver 'Super Service' in all client interactions. * Process debit/credit card payments. * Collaborate with the local team to streamline client accounts and internal processes. * Prepare comprehensive case histories when further action is required. What You Bring: * Strong client service skills, focusing on rapport building and issue resolution. * Excellent verbal and written communication abilities. * High attention to detail with strong administration skills. * Ability to multi-task and work efficiently under tight deadlines while maintaining superior customer service. 48472CHRINDMANJ
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Portfolio Credit Control are currently partnered with a reputable business who are heavily investing into the Credit Function. We are currently recruiting for a Credit Controller to join the successful team who pride itself with a flexible approach to promote a healthy work/life balance. * Salary - Up to £27,000 * Hybrid Working - 4 days from home, 1 day office based (Cambridge) * Private Medical * Discretionary Bonus Scheme About The RoleThis role demands advanced credit control expertise and the ability to navigate complex financial environments. You'll manage a diverse, high-value portfolio spanning multiple countries and industries, applying innovative strategies to optimize cash flow.Working closely with internal teams and external stakeholders, you'll handle credit checks, analyse financial data, and ensure compliance with legal, audit, and credit insurance requirements. Other key accountabilities will be, but not limited to: * Prepare and maintain monthly aged debtor/credit reports in line with deadlines. * Follow up on unpaid invoices via phone and email. * Address and resolve internal and external queries promptly. * Keep detailed, up-to-date notes on customer accounts. * Send invoices and statements upon customer request. About You * With proven experience in international credit control, you excel in managing complex portfolios with high financial stakes. * You have a strong technical background, including SAP expertise and intermediate Excel skills, and thrive in intricate global environments where attention to detail and strategic thinking are essential. * Studying for or qualified with CICM is a plus. Strong Maths and English qualifications, you will possess a confident telephone manner and understand the customer needs. * A positive influence on the team and the wider business, you will have an attention to detail and willingness to learn. 48471BRINDCC
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Are you a Credit Controller looking for a 6 month FTC role in a fantastic thriving business with room to grow your skillset and develop in a great team? I am seeking a Credit Controller on behalf of my client to work on a hybrid basis (2 days in office) for a 6-month FTC. Accountabilities * Handle all credit control procedures in line with company * Actively chase all debt within the allotted portfolio, using appropriate means (telephone, email etc) and update stakeholders as appropriate * Maintain accurate and up to date client notes following conversations with clients, using Workday to record status * Have regular face-to-face meetings with stakeholders as required regarding their debt portfolios * Monitor queries and disputes, ensuring the appropriate escalation * Ensure consistent application of the firm's debt provisioning policy * Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are promptly returned, applied or cleared * Ensure that there are minimal unallocated cash receipts * Review and analyse aged debt against defined metrics * Prepare summary reports as and when required * Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate * Where necessary, engage and manage the process of debts that need to go legal * Ensure that any bills raised that are not sent out to clients in a timely manner are escalated to relevant manager * Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation * Ongoing liaison with other credit controllers across the Firm as required (including attending weekly conference calls) * Provide client base with monthly statements of account as appropriate * Produce copy bills or summary backup if required for clients * Process Credit Notes assigned in an accurate and timely manner * Involvement in credit checks on existing / new clients as appropriate before new work is agreed/commences The Experience You Will Bring * Professional services experience (ideally), Workday experience would be preferred. * Excel skills to a competent level. * Excellent written and verbal communication skills and ability to present confidently and convincingly to management if required * Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues * Commitment to delivering exceptional client service to internal and external stakeholders INDCC
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Are you a Credit Controller looking for a 6 month FTC role in a fantastic thriving business with room to grow your skillset and develop in a great team? I am seeking a Credit Controller on behalf of my client to work on a hybrid basis (2 days in office) for a 6-month FTC. Accountabilities * Handle all credit control procedures in line with company * Actively chase all debt within the allotted portfolio, using appropriate means (telephone, email etc) and update stakeholders as appropriate * Maintain accurate and up to date client notes following conversations with clients, using Workday to record status * Have regular face-to-face meetings with stakeholders as required regarding their debt portfolios * Monitor queries and disputes, ensuring the appropriate escalation * Ensure consistent application of the firm's debt provisioning policy * Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are promptly returned, applied or cleared * Ensure that there are minimal unallocated cash receipts * Review and analyse aged debt against defined metrics * Prepare summary reports as and when required * Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate * Where necessary, engage and manage the process of debts that need to go legal * Ensure that any bills raised that are not sent out to clients in a timely manner are escalated to relevant manager * Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation * Ongoing liaison with other credit controllers across the Firm as required (including attending weekly conference calls) * Provide client base with monthly statements of account as appropriate * Produce copy bills or summary backup if required for clients * Process Credit Notes assigned in an accurate and timely manner * Involvement in credit checks on existing / new clients as appropriate before new work is agreed/commences The Experience You Will Bring * Professional services experience (ideally), Workday experience would be preferred. * Excel skills to a competent level. * Excellent written and verbal communication skills and ability to present confidently and convincingly to management if required * Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues * Commitment to delivering exceptional client service to internal and external stakeholders INDCC