Credit Control In London Jobs

Portfolio Credit Control are currently partnered with an ever-growing, well-established professional services business who have a global presence. We are currently looking to strengthen the credit control function with a customer service driven individual who has a keen interest in a long-term career within Credit Control! Graduate - Customer ServicePermanent - Office Based£25,000 - 26,000 Reporting directly into the Credit Control Manager, the credit controller will be a part of a busy credit control team that is responsible for cash collection and ledger administration of a portfolio of circa £5m over several hundred clients.This role will be suitable for a person that is able to remain calm under pressure in a fast-paced environment, has a great attention to detail and methodical approach in resolving issues. These are very exciting times to join the business as it is currently going through a massive phase of transition and growth. Day to Day Responsibilities * Contacting clients in relation to their overdue accounts, payment and service queries via telephone and email. * Deal with all incoming invoice and payment correspondence including calls, emails and other correspondence and resolving their queries regarding, updating the notes on internal systems to ensure we keep accurate and timely records. * Liaising with internal departments to ensure client queries regarding outstanding invoices are successfully resolved. * Complete account adjustments where required. * To hand over files for Litigation when the collection opportunities are exhausted with a full case history, liaising daily with the central litigation function. * Making Client Experience aware of any complaints, cancellations or action pointsSkills and Qualifications * Excellent communication skills * Attention to detail, can-do attitude and willingness to learn and work in a fast-paced environment * Previous experience working in a finance function advantageous * Team player and willingness to learn * Salesforce and / or Access Dimensions experience will be advantageous but not essential as full training will be provided If you would like to discuss this role in further, please apply directly or speak with Brandon. 47342BRR2INDCC

Portfolio Credit Control are currently partnered with a well-established events management business who have rapidly grown over the last 18 months, with expansion in the team comes the need to strengthen the Accounts Receivable and Payables function and we are currently recruiting for a AP/AR Analyst to help tighten the finances and allow the business to continue a healthy cash flow. A great opportunity for someone who wants to join a dynamic, innovative business based in the heart of London! Key Responsibilities:Accounts Receivable (AR): * Credit Control activities, including pursuit of outstanding invoices via telephone and email * Issuing and adjustment of AR invoices * Accurate AR account allocations * Timely issuing of statements * Preparation and maintenance of Aged Debtors reports, with detailed notes on overdue invoices * Conducting client credit checks * Efficient processing of Zendesk tickets for AR within agreed SLA's * Fulfilment of ad hoc duties as needed Accounts Payable (AP): * Oversight of the purchasing system Docuphase * Management of the specialized food ordering system ProcureWizard * Reconciliation of supplier statements * Preparation of BACS payment runs * Monitoring of Agents' Commission invoices * Timely processing of Zendesk tickets for AP within agreed SLA's * Collaborating with suppliers and colleagues to resolve queries, disputes, or outstanding invoices * Compliance with Payment Practice Reporting * Fulfilment of ad hoc duties as needed Ideal Candidate Profile: * Strong experience in similar AP and AR roles * Proficient in systems management with an inclination towards adopting new technical solutions * Exemplary attention to detail * Strong verbal and written communication aptitude * Ability to thrive under tight deadlines, exhibiting exceptional organizational and multitasking skills * Proficient in computer literacy, including adeptness with Microsoft and Google Packages, particularly Excel/Google Sheets, as well as familiarity with accounts and purchasing software * Flexible, proactive mindset with the capability to navigate multiple systems simultaneously This role requires someone with the expertise to independently manage their ledger, particularly focusing on reducing aged debt balances within the AR domain.If you would like to discuss this role in further, please apply directly or speak with Brandon. 47341BR3INDCC

Portfolio Credit Control are currently partnered with a major player in the real estate sector who are looking to continue their success by strengthening the Credit Control function. If you are looking to join a reputable business who are continiously growing, developing its staff and rewarding employees for the work they do - Look no further! As a Senior Credit Controller in the real estate sector, your role involves managing the credit and collections processes to ensure timely payments from lease hold tenants. This role will have a particular focus on the retail sector. Key Responsibilites * Credit Policy Adherence: Monitor and enforce existing credit policies. Ensuring best practice across the Accounts Receivable function. * Tenant and Client Relations: Build and maintain positive relationships with tenants, clients, and other stakeholders, serving as the primary point of contact for credit-related inquiries, disputes, and escalations. * Collections Management: Monitor and manage accounts receivable aging reports, proactively following up on overdue payments, issuing reminders, and initiating collections actions as necessary to minimize delinquencies and maximize cash flow. * Negotiation and Resolution: Negotiate payment arrangements with delinquent tenants and clients, collaborating with property managers and AR management team to resolve disputes and minimize financial losses. * Credit Analysis and Reporting: Analyse credit and collections data to identify trends, assess portfolio performance, and forecast cash flow projections. Prepare regular reports and presentations for senior management, highlighting key metrics and actionable insights. * Compliance and Legal Compliance: Ensure compliance with relevant regulations, lease agreements, and industry standards governing credit and collections activities. * Process Improvement: Identify opportunities for process improvement and automation within the credit and collection's function, assist with implementing technology solutions and best practices to enhance efficiency, accuracy, and scalability. * Mentorship: Provide guidance and training to credit control staff, fostering a culture of accountability, collaboration, and continuous learning to optimize team performance and achieve departmental goals. Person Specification * Previous experience of the property industry desirable, combined with a minimum of 4 years' experience in credit control and a strong knowledge of the end to end credit control process. * Must be numerate, computer literate and possess good communication skills. * Excel experience within a Windows environment. * Must have ability to work under pressure, use their initiative and have a flexible yet ordered approach to their work. * Confident, assertive and strong attention to detail. * Experience of working in a high volume and target driven environment. * Previous supervisory experience is desirable. 48274BRINDCC