Credit Control Jobs

Portfolio Credit Control are currently partnered with an ever-growing, well-established professional services business who have a global presence. We are currently looking to strengthen the credit control function with a customer service driven individual who has a keen interest in a long-term career within Credit Control! Graduate - Customer ServicePermanent - Office Based£25,000 - 26,000 Reporting directly into the Credit Control Manager, the credit controller will be a part of a busy credit control team that is responsible for cash collection and ledger administration of a portfolio of circa £5m over several hundred clients.This role will be suitable for a person that is able to remain calm under pressure in a fast-paced environment, has a great attention to detail and methodical approach in resolving issues. These are very exciting times to join the business as it is currently going through a massive phase of transition and growth. Day to Day Responsibilities * Contacting clients in relation to their overdue accounts, payment and service queries via telephone and email. * Deal with all incoming invoice and payment correspondence including calls, emails and other correspondence and resolving their queries regarding, updating the notes on internal systems to ensure we keep accurate and timely records. * Liaising with internal departments to ensure client queries regarding outstanding invoices are successfully resolved. * Complete account adjustments where required. * To hand over files for Litigation when the collection opportunities are exhausted with a full case history, liaising daily with the central litigation function. * Making Client Experience aware of any complaints, cancellations or action pointsSkills and Qualifications * Excellent communication skills * Attention to detail, can-do attitude and willingness to learn and work in a fast-paced environment * Previous experience working in a finance function advantageous * Team player and willingness to learn * Salesforce and / or Access Dimensions experience will be advantageous but not essential as full training will be provided If you would like to discuss this role in further, please apply directly or speak with Brandon. 47342BRR2INDCC

Are you a Credit Controller looking for a 12-month FTC role in a fantastic, thriving business with room to grow your skillset and develop in a great team?I am seeking a Credit Controller on behalf of my client to work on a hybrid basis (2 days in office) for a 12-month FTC. Accountabilities * Handle all credit control procedures in line with company * Actively chase all debt within the allotted portfolio, using appropriate means (telephone, email etc) and update stakeholders as appropriate * Maintain accurate and up to date client notes following conversations with clients, using Workday to record status * Have regular face-to-face meetings with stakeholders as required regarding their debt portfolios * Monitor queries and disputes, ensuring the appropriate escalation * Ensure consistent application of the firm's debt provisioning policy * Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are promptly returned, applied or cleared * Ensure that there are minimal unallocated cash receipts * Review and analyse aged debt against defined metrics * Prepare summary reports as and when required * Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate * Where necessary, engage and manage the process of debts that need to go legal * Ensure that any bills raised that are not sent out to clients in a timely manner are escalated to relevant manager * Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation * Ongoing liaison with other credit controllers across the Firm as required (including attending weekly conference calls) * Provide client base with monthly statements of account as appropriate * Produce copy bills or summary backup if required for clients * Process Credit Notes assigned in an accurate and timely manner * Involvement in credit checks on existing / new clients as appropriate before new work is agreed/commences The Experience You Will Bring * Professional services experience (ideally), Workday experience would be preferred. * Excel skills to a competent level. * Excellent written and verbal communication skills and ability to present confidently and convincingly to management if required * Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues * Commitment to delivering exceptional client service to internal and external stakeholdersINDCC48728BR1

Are you a Credit Controller looking for a 12-month FTC role in a fantastic, thriving business with room to grow your skillset and develop in a great team?I am seeking a Credit Controller on behalf of my client to work on a hybrid basis (2 days in office) for a 12-month FTC. Accountabilities* Handle all credit control procedures in line with company* Actively chase all debt within the allotted portfolio, using appropriate means (telephone, email etc) and update stakeholders as appropriate* Maintain accurate and up to date client notes following conversations with clients, using Workday to record status* Have regular face-to-face meetings with stakeholders as required regarding their debt portfolios* Monitor queries and disputes, ensuring the appropriate escalation* Ensure consistent application of the firm's debt provisioning policy* Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are promptly returned, applied or cleared* Ensure that there are minimal unallocated cash receipts* Review and analyse aged debt against defined metrics* Prepare summary reports as and when required* Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate* Where necessary, engage and manage the process of debts that need to go legal* Ensure that any bills raised that are not sent out to clients in a timely manner are escalated to relevant manager* Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation* Ongoing liaison with other credit controllers across the Firm as required (including attending weekly conference calls)* Provide client base with monthly statements of account as appropriate* Produce copy bills or summary backup if required for clients* Process Credit Notes assigned in an accurate and timely manner* Involvement in credit checks on existing / new clients as appropriate before new work is agreed/commences The Experience You Will Bring* Professional services experience (ideally), Workday experience would be preferred.* Excel skills to a competent level.* Excellent written and verbal communication skills and ability to present confidently and convincingly to management if required* Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues* Commitment to delivering exceptional client service to internal and external stakeholders INDCC

am supporting a local council in seeking recruiting a Recovery Officer looking for your next contract role, 3-6 months in a fast-paced environment? An exciting opportunity has arisen to join a successful Recovery Team collecting outstanding Council Tax, Business Rates and other income owed to the Council. This role is interesting and varied and we are looking for an enthusiastic team player who can support with negotiating payment from customers, maintaining accurate records, deciding appropriate recovery actions amongst other responsibilities. You will also need excellent communication skills to liaise with the public, other Council departments, Enforcement agents and advice agencies.Experience and knowledge of Council Tax or Business Rates and a relevant IT system is essential. Accountabilities * To assist with the administration of systems reports and a wide range of recovery methods, including reminders, Final notices, Summonses, 14 day notices, enforcement, charging orders, and insolvency. * Assessing customers income/expenditure, make special payment arrangements at all stages of recovery, reviewing and monitoring as necessary. Liaise with other stakeholders such as Peabody, Stepchange and CAB. * Responding to enquiries by letter, email, and in person, as required with a preference to digital communications where available. * Instigating and reviewing Attachment of Earning Orders and deductions from Income Support, Job Seekers Allowance, Earnings Support Allowance or Universal Credit, ensuring payments are received and allocated correctly. * Providing support both before and at Court or Valuation Tribunal, preparing paperwork or evidence and dealing with customer queries and making payment arrangements. * Tracing absconded customers, using internal and third party systems. * Identifying irrecoverable debts, undertake all relevant checks, and prepare documentation to recommend write off. * Through ongoing training, maintain a detailed knowledge of procedures, legislation and case-law, relating to the recovery and enforcement of debts. * Ensuring accurate case selection for Enforcement, liaising with the Enforcement Agents, and updating both our and third party systems. * Checking and actioning monthly reports at various stages of recovery to maximise collections. The Experience You Will Bring To be successful in this role you must: * Have experience and knowledge of Council Tax or Business Rates * Have experience of Microsoft Office and a revenues system, ideally but not limited to Civica Open Revenues * Have good verbal and written communication skills, with the ability to support and negotiate with customers and stakeholders in calm, sensitive way in difficult situations * Have the ability to demonstrate awareness and understanding of equal opportunities and other people's behaviour, physical, social and welfare needs INDCC48665LH

Credit Controller5 days a week in office Based in Manchester City Are you a bright, confident, and positive individual with a passion for delivering exceptional service? We're looking for an experienced Credit Controller to play a crucial role in supporting cash collection efforts for our client. Why This Role?As the first point of contact for clients, you'll thrive in a fast-paced environment, resolving issues with a pragmatic and commercial approach. Your focus will be on hitting collection targets while maintaining excellent relationships with clients. This is predominantly a phone-based role so outstanding communication skills are key. What You'll Do: * Engage with clients about their overdue accounts. * Resolve payment and service queries, primarily via telephone. * Own client service issues, identifying root causes and providing effective solutions. * Navigate client databases to investigate and respond accurately. * Deliver 'Super Service' in all client interactions. * Process debit/credit card payments. * Collaborate with the local team to streamline client accounts and internal processes. * Prepare comprehensive case histories when further action is required. What You Bring: * Strong client service skills, focusing on rapport building and issue resolution. * Excellent verbal and written communication abilities. * High attention to detail with strong administration skills. * Ability to multi-task and work efficiently under tight deadlines while maintaining superior customer service. 48467CHRINDMANJ

Portfolio Credit Control are currently partnered with a well-established events management business who have rapidly grown over the last 18 months, with expansion in the team comes the need to strengthen the Accounts Receivable and Payables function and we are currently recruiting for a AP/AR Analyst to help tighten the finances and allow the business to continue a healthy cash flow. A great opportunity for someone who wants to join a dynamic, innovative business based in the heart of London! Key Responsibilities:Accounts Receivable (AR): * Credit Control activities, including pursuit of outstanding invoices via telephone and email * Issuing and adjustment of AR invoices * Accurate AR account allocations * Timely issuing of statements * Preparation and maintenance of Aged Debtors reports, with detailed notes on overdue invoices * Conducting client credit checks * Efficient processing of Zendesk tickets for AR within agreed SLA's * Fulfilment of ad hoc duties as needed Accounts Payable (AP): * Oversight of the purchasing system Docuphase * Management of the specialized food ordering system ProcureWizard * Reconciliation of supplier statements * Preparation of BACS payment runs * Monitoring of Agents' Commission invoices * Timely processing of Zendesk tickets for AP within agreed SLA's * Collaborating with suppliers and colleagues to resolve queries, disputes, or outstanding invoices * Compliance with Payment Practice Reporting * Fulfilment of ad hoc duties as needed Ideal Candidate Profile: * Strong experience in similar AP and AR roles * Proficient in systems management with an inclination towards adopting new technical solutions * Exemplary attention to detail * Strong verbal and written communication aptitude * Ability to thrive under tight deadlines, exhibiting exceptional organizational and multitasking skills * Proficient in computer literacy, including adeptness with Microsoft and Google Packages, particularly Excel/Google Sheets, as well as familiarity with accounts and purchasing software * Flexible, proactive mindset with the capability to navigate multiple systems simultaneously This role requires someone with the expertise to independently manage their ledger, particularly focusing on reducing aged debt balances within the AR domain.If you would like to discuss this role in further, please apply directly or speak with Brandon. 47341BR3INDCC

Portfolio Credit Control are currently partnered with a well-established financial outsourcing business who are ever-growing and currently undergoing massive improvements to the Credit Control function. The business are currently looking to bring in a Credit Controller who are willing to learn, build long term relationships and become a part of the long-term growth of the company. This is a great opportunity for someone who has between 6-12 months experience and is willing to take their career to the next level. Duties & Responsibilities * Sending out regular email reminders. * Sending out statements. * Sending copy invoice request. * Making telephone calls to chase overdue invoices. * Sending weekly debtors lists * Reconciliations * Billing * Raising sales invoices * General admin tasks such as first point of contact for answering the phone * Having a good telephone number and willingness to pick up the phone and call instead of email, to chase overdue debts is key to this role. For more information please get in touch with Brandon. 47594BRR2INDCC

Portfolio Credit Control are currently partnered with a well-established FMCG business who after continuous growth are looking to strengthen the Credit function. This well established business is massive on staff retention and internal development and progression. If you are 1-2 years into your Credit Control career and want to take that next step, look no further!Duties and Responsibilities * Responsible for managing the allocation of cash receipts for your allocated ledger. * Consistently reaches out to their respective customers to discuss ongoing improvements in the communication required to ensure prompt payment from our major accounts. * Reporting on a regular basis to the Credit Control Manager on the position of the assigned sale ledger and problem accounts and discussing the course of any action where applicable. * Oversee the opening on new customer accounts and ensuring that all departments are chased for correct information. * Create, initiate, and promote new ideas and processes. * Proactively contacting customers (primarily) by phone and (secondarily) by email to chase any outstanding monies and to deal with any customer queries. * Managing the process to ensure customers have received invoices which have been accurately raised and distributed in a timely manner * Creating and maintaining customers' accounts and running credit checks on existing and new customers. * Knowing and understanding the processes of Electronic Data Interchange (EDI) invoicing and ensuring resolution of all errors and queries received. * Assisting in the refining of the existing processes and procedures to help maximise the cash collection. * Build and maintain strong working relationships, both internally and externally ensuring high standards of service are always provided. * Can structure and plan all responsibilities to ensure the most efficient use of time and efforts. * Handle disputed accounts and negotiate with clients to bring payment in line with terms. * Undertake other ad hoc duties as directed by the Credit Manager 48561BRR1INDCC

Portfolio Credit Control are currently partnered with a reputable business who are heavily investing into the Credit Function. We are currently recruiting for a Credit Controller to join the successful team who pride itself with a flexible approach to promote a healthy work/life balance. * Salary - Up to £27,000 * Hybrid Working - 4 days from home, 1 day office based (Cambridge) * Private Medical * Discretionary Bonus Scheme About The RoleThis role demands advanced credit control expertise and the ability to navigate complex financial environments. You'll manage a diverse, high-value portfolio spanning multiple countries and industries, applying innovative strategies to optimize cash flow.Working closely with internal teams and external stakeholders, you'll handle credit checks, analyse financial data, and ensure compliance with legal, audit, and credit insurance requirements. Other key accountabilities will be, but not limited to: * Prepare and maintain monthly aged debtor/credit reports in line with deadlines. * Follow up on unpaid invoices via phone and email. * Address and resolve internal and external queries promptly. * Keep detailed, up-to-date notes on customer accounts. * Send invoices and statements upon customer request. About You * With proven experience in international credit control, you excel in managing complex portfolios with high financial stakes. * You have a strong technical background, including SAP expertise and intermediate Excel skills, and thrive in intricate global environments where attention to detail and strategic thinking are essential. * Studying for or qualified with CICM is a plus. Strong Maths and English qualifications, you will possess a confident telephone manner and understand the customer needs. * A positive influence on the team and the wider business, you will have an attention to detail and willingness to learn. 48471BRR1INDCC